Business Analyst, Student Administration: Competition #019
An Internal/External Posting in the PPWC Employee Group.
Castlegar, Nelson
Posted:
Wednesday, February 14, 2018
Closes: Wednesday, February 28, 2018
Reporting to the Manager, Systems & Scheduling and utilizing a service excellence approach, the Business Analyst, Student Administration is responsible to provide technical application support for the Student Records and Financial System.
Main Duties and Responsibilities
Creates and maintains College course and programs in SRS in accordance with established business practices and related policies
- Creates and maintains semester/annual course inventories, intakes and bulk loads/creates and maintains College program intakes, enrolment and registration terms/periods; applies appropriate fee codes to courses and programs
- Reviews course seat capacities, updating where directed by School Chairs; works with Institutional Research to determine classification of instructional programs (CIP) codes for new programs
- Maintains program full-time credit/hour data as the basis for student loan confirmation and health and dental fee assessment
- Maintains curriculum worksheets/programs and courses database for the purpose of validating graduation requirements, program and course fee calculation, reporting course and fee information on Selkirk.ca and as the source from which program and course data is set up and confirmed within SRS; Reviews and tests all course and program data, including but not limited to program deposits, tuition and supplementary fee calculations, course details, refunds, waitlists, enrolment terms and web registration prior to making available for operational testing and/or use
Creates and maintains course (timetable) and exam schedules in accordance with established business practices and related policies
- Minimizes student and instructor timetable conflicts while maximizing facilities utilization; initiates and completes each process within allotted timeframes/Makes final schedules available to students, instructors and relevant others
Prepares year-over-year tuition fee calculations to inform the Tuition Fee Bylaw in accordance with direction from supervisor, Registrar, and in accordance with the Government Tuition Fee Policy
- Prepares draft calculations and documents for discussion, proceeding to next steps upon supervisor approval
- Completes Ministry Annual Tuition and Supplementary Fee review document, consulting with supervisor and gaining approval prior to submission/assists in calculations in modelling student fees for new programs
- Communicates tuition and supplementary fees information, from the Tuition Fee Bylaw, to the SRS Programmer and works with the programmer in annual updates and/or restructuring of the fees code tables
- Completes regular updates of student Provincial Education Numbers (PEN) and high school transcripts
- Liaises with SRS Programmer(s) regarding Data Warehouse reporting cycles, requirements and final data submissions
Maintains the College website tuition and supplementary fee information. Completes all requirements of the position accurately with full attention to the details of the work and completes in a timely manner; utilizes the Help Ticket system to record and respond to all SRS/FRS requests; Maintains user access to SRS & FRS
Support Student Records System (SRS) users in accordance with established procedures:
- Maintains SRS/FRS user access ensuring all additions/deletions are approved/Responding to SRS related inquiries and identifying systems issues through the Help Ticket system/Develops and delivers training and materials to end users
- Generates reports to correct incomplete and/or incorrect data and identifying areas for business processes improvement
- Maintains alignment of the EducationPlannerBC application process with SRS, working with the Enrolment Coordinator and SRS Programmer(s); serves on related College committees or project teams and supporting institutional initiatives
- Develops and maintains relationships with peers at other BC institutions, and how they use/implement technology
- Gathering & documenting user and stakeholder requirements, performing gap analysis between user requirements and existing processes, recommending actions, implementing approved changes and providing regular status or project management reporting
- Prepares work flow charts/diagrams and writing improved procedures for approval; works with supervisor to set work priorities
Provides implementation and operational support to the Unit4 Student and Scheduling projects
Maintains an ongoing knowledge of:
- Annual Ministry submission deadlines and requirements/approved changes to College policy, enrolment processes/practice; Freedom of Information and Protection of Privacy requirements; Performs other duties as assigned by the supervisor.
Skills, Knowledge and Abilities
- Knowledge of College admission, registration, scheduling policies and procedures; strong computer skills including Windows, spreadsheets, student records systems (SRS) and SLED
- Ability to develop process documents and flow charts
- Strong ability to assess written communication and produce written instructions
- Excellent attention-to-detail, process, confidentiality, interpersonal relationship, communication, and collaborative skills
- Demonstrated customer service, conflict resolution skills and Active listening through summarization, asking clarifying questions, and interpretation; strong organization and problem-solving skills, motivated to complete work accurately, collaboratively, on time, and in a professional manner
Education and Experience
- Business, Information Technology or other relevant Diploma with demonstrated professional development
- Minimum 3 years related experience in a combination of systems implementation, and Registrar’s Office roles
- Experience working with cross-functional teams and in a dynamic environment involving gap analysis, problem solving, recommendation development, process implementation and status reporting
This is a full-time position, commencing as soon as possible for the duration of Project Aurora which is anticipated to run to March 31, 2020. There is the opportunity for secondment provided the successful candidate holds a regular PPWC position. The salary is Pay Grade 10 at $28.62 per hour in accordance with the PPWC Collective Agreement.
Selkirk College appreciates the interest of all applicants, however, only those selected for an interview will be contacted. Interested and qualified applicants are invited to email their chronological resume (along with cover letter, work references and supporting documentation including diplomas and transcripts) no later than 4:00 pm on the closing date to . The personal information provided by applicants is collected pursuant to Sections 26 and 27 of the Freedom of Information and Protection of Privacy Act (FIPPA). The required personal information is collected for the purposes of supporting and evaluating your application for employment with Selkirk College and for aggregate statistical purposes. The personal information will be used, retained and only disclosed by Selkirk in accordance with FIPPA. The information is related directly to and needed by Selkirk to initiate the employment application process. The information will be used to contact references supplied by you, evaluate your qualifications, and complete the employment process by making a hiring decision.
Selkirk College is committed to a diverse and inclusive workplace that empowers all employees to reach their full potential and where each member of the college community shares a responsibility for developing and maintaining a healthy work environment in which differences are valued. The college welcomes applications from persons with disabilities, visible minorities, and Aboriginal people. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.
All résumés must be submitted via email.
This posting closes on Wednesday, February 28, 2018.