Enrolment Services - On-Call: Competition #099
An Internal/External Posting in the PPWC Employee Group.
Castlegar, Nelson, Trail
Posted:
Tuesday, October 30, 2018
Closes: Wednesday, February 27, 2019
Reporting to the Associate Registrar, this position employs a service excellence approach when covering for staff or completing project related work in support of Enrolment Services and Financial Aid Services. Responsibilities include: admitting students to College programs in accordance with established procedures; providing financial aid services in support of students and the Financial Aid Office with the promotion and delivery of Student Aid BC, other provincial student loan programs; managing, maintaining and adjusting student records/files and related processes.
The incumbent will liaise closely with the Associate Registrar, the Enrolment Services Coordinator and the Financial Aid Officer to troubleshoot and problem-solve business practice issues related to the application, registration and other student related processes.
Main Duties and Responsibilities
- Liaises with School Chairs in regards to the recruitment and retention of students
- Provide timely and accurate information to Enrolment and Financial Aid inquiries from prospective students, current students, internal departments and the general public
- Processes applications/registrations and related Enrolment and Financial Aid requirements
- Confirm admission status of new applicants and continuing students based on approved College, program and course prerequisites
- Accurately enter, assess, retrieve and maintain student information in a variety of electronic systems and formats
- Track and maintain student records through Enrolment and Financial Aid processes
- Create, implement and maintain program and course waitlists
- Prepare and distribute correspondence, forms, and reports as required
- Demonstrate initiative concerning the development/revision of procedures and guidelines
- Support or cover the Record Officer, performing related duties
- Support or cover the Financial Aid Assistant or Financial Aid Clerk, and perform related duties
- Perform other duties and projects as assigned
Skills, Knowledge and Abilities
- Knowledge of College admission/registration/financial aid policies and procedures and practices
- Ability to apply initiative to individual and team efforts
- Excellent interpersonal and collaborative skills
- Strong customer service, communication, and conflict resolution skills
- Proven proficiency in Windows, Word, Excel, Access and Internet
- Excellent organizational skills and the ability to set priorities when encountering conflicting demands
- Excellent attention to accuracy, detail, process, and confidentiality
- Experience working in a Student Records System and Student Ledger is preferred
Education and Experience
- Completed high school plus a two year Business Administration Diploma. A combination of a relevant two year diploma and extensive relevant experience may be considered
- Minimum three to (3) three years of related experience in business process management, post-secondary admissions, recruitment or other related experience,
- Strong computer skills including word processing, spreadsheets, database software, student records systems (SRS) and SLED
- Strong customer service and communication skills
This is an on-call position, commencing as soon as possible. The salary is pay grade 8 - $26.51 per hour - in accordance with the PPWC Collective Agreement.
Selkirk College appreciates the interest of all applicants, however, only those selected for an interview will be contacted. Interested and qualified applicants are invited to email their chronological resume (along with cover letter, work references and supporting documentation including diplomas and transcripts) no later than 4:00 pm on the closing date to . The personal information provided by applicants is collected pursuant to Sections 26 and 27 of the Freedom of Information and Protection of Privacy Act (FIPPA). The required personal information is collected for the purposes of supporting and evaluating your application for employment with Selkirk College and for aggregate statistical purposes. The personal information will be used, retained and only disclosed by Selkirk in accordance with FIPPA. The information is related directly to and needed by Selkirk to initiate the employment application process. The information will be used to contact references supplied by you, evaluate your qualifications, and complete the employment process by making a hiring decision.
Selkirk College is committed to a diverse and inclusive workplace that empowers all employees to reach their full potential and where each member of the college community shares a responsibility for developing and maintaining a healthy work environment in which differences are valued. The college welcomes applications from persons with disabilities, visible minorities, and Aboriginal people. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.
All résumés must be submitted via email.
This posting closes on Wednesday, February 27, 2019.