Infrastructure Development and Support – Tier II: Competition #125
An Internal/External Posting in the PPWC Employee Group.
Castlegar, Nelson
Posted:
Wednesday, July 11, 2018
Closes: Wednesday, July 25, 2018
Reporting to the IT Manager and utilizing a service excellence approach, the Infrastructure Development and Support personnel develop and support physical and logical network infrastructure including, but not limited to, Routers, Switches, Firewalls and Wireless infrastructure as well as the protocols, rules and governance for the same. This position consults with clients to identify and implement solutions to infrastructure processes, problems and plans for the evolution of the College’s information systems. The incumbent works collaboratively with Tier III, and Tier I personnel in the development, planning and execution of projects.
Main Duties and Responsibilities
Develops and supports Network Services by:
- Participating in teams working on small to large-scale, cross functional information technology projects
- Designing, configuring, updating and troubleshooting network hardware, network logical systems and sub-systems
- Responding to requests for service, providing appropriate resolutions and maintaining associated documentation
- Researching, testing, building and deploying solutions to address Network Systems problems and needs
- Creating and maintaining documentation related to the development, installation, configuration and maintenance of supported systems
Manages the physical and logical network systems by:
- Developing and maintaining of Directory Services objects, organizational units, provisions computer and user accounts as needed
- Optimizing system performance, monitoring of resource usage, network security and troubleshooting issues as needed
- Managing system wide startup, shutdown, and login routines
- Developing, implementing, and testing data and virtual environment backup and retention processes
Generates statistics and writes reports by:
- Developing, and implementing active monitoring and reporting solutions
- Maintaining and enhancing system “run books”, performing periodic checks against systems and auditing performance
- Validating reports generated by external groups against the College`s own data
- Performs other duties and projects as assigned
Skills, Knowledge and Abilities
- Developing and supporting network and infrastructure solutions in a mixed OS server and desktop environment such as Windows, Linux, UNIX, VMS, MacOS
- Skilled in system management software suites such as Microsoft SCCM and Microsoft InTune
- Skilled in networking solutions and best practices such as NAT, VLANs, IP Schemas, VPN Services, DNS Services, DHCP, LDAP, etc.
- Solid scripting/command line and shell scripting skills in a myriad of operating system environments such as Powershell or equivalent scripting tools
- Solid analytical and problem solving skills on a wide variety of computing hardware and software systems
- Strong communication, collaboration, leadership and interpersonal skills
- Ability to conduct research, produce reports, and produce and maintain high quality technical documentation
- Ability to work in a high-pressure environment that requires proficiency in multitasking, prioritizing, and meeting deadlines
- Ability to contribute to Department and/or College initiatives
- A commitment to continuous learning
Education and Experience
- BSc Degree in Computer Science combined with a minimum of at least 2 years of directly related experience; or a two-year diploma in Computer Information Systems or other comparable Computer Sciences diploma with a certification as a MS Certified Associate: Windows Server along with a minimum of 3 years or more of directly related experience
*Complete Job Description available from HR upon request.
This is a regular, full-time position commencing as soon as possible. The salary for this position is Pay Grade 11 at $29.76 per hour plus benefits (subject to JE review) in accordance with the PPWC Collective Agreement.
Selkirk College appreciates the interest of all applicants, however, only those selected for an interview will be contacted. Interested and qualified applicants are invited to email their chronological resume (along with cover letter, work references and supporting documentation including diplomas and transcripts) no later than 4:00 pm on the closing date to . The personal information provided by applicants is collected pursuant to Sections 26 and 27 of the Freedom of Information and Protection of Privacy Act (FIPPA). The required personal information is collected for the purposes of supporting and evaluating your application for employment with Selkirk College and for aggregate statistical purposes. The personal information will be used, retained and only disclosed by Selkirk in accordance with FIPPA. The information is related directly to and needed by Selkirk to initiate the employment application process. The information will be used to contact references supplied by you, evaluate your qualifications, and complete the employment process by making a hiring decision.
Selkirk College is committed to a diverse and inclusive workplace that empowers all employees to reach their full potential and where each member of the college community shares a responsibility for developing and maintaining a healthy work environment in which differences are valued. The college welcomes applications from persons with disabilities, visible minorities, and Aboriginal people. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.
All résumés must be submitted via email.
This posting closes on Wednesday, July 25, 2018.