Enrolment Officer – Temporary: Competition #135

An Internal/External Posting in the PPWC Employee Group.

Castlegar, Nelson

Posted: Monday, July 23, 2018
Closes: Thursday, July 26, 2018

Reporting to the Enrolment Services Manager, the Enrolment Officer is accountable for employing a service excellence approach when assisting students with Admissions, Registration and all other related functions of the Office of the Registrar in accordance with established policies, processes and procedures.

Main Duties and Responsibilities

• Liaises with School Chairs in regards to the recruitment and retention of students
• Provide timely and accurate information to application and registration inquiries from prospective students from across Canada, current students, internal departments and the general public
• Processes applications/registrations
• Confirm admission status of new applicants and continuing students based on approved College, program and course prerequisites
• Accurately enter, assess, retrieve and maintain student information in a variety of electronic systems and formats
• Track and maintain student records through Enrolment process
• Create, implement and maintain program and course waitlists
• Prepare and distribute correspondence, forms, and reports as required
• Demonstrate initiative concerning the development/revision of procedures and guidelines
• Perform other duties and projects as assigned

 

Skills, Knowledge and Abilities

• Bilingual applicant desired with ability to communicate verbally and through correspondence in English and French
• Knowledge of College admission/registration/policies and procedures and enrolment management practices
• Ability to apply initiative to individual and team efforts
• Excellent interpersonal and collaborative skills
• Strong customer service, communication, and conflict resolution skills
• Proven proficiency in Windows, Word, Excel, Access and Internet
• Excellent organizational skills and the ability to set priorities when encountering conflicting demands
• Excellent attention to accuracy, detail, process, and confidentiality
• Experience working in a Student Records System and Student Ledger is preferred

 

Education and Experience

• Completed high school plus a two year Business Administration or equivalent Business/Management post-secondary program
• Minimum three to (3) three years of related experience preferably including process management, post-secondary admissions, recruitment, or other related experience
• High level of cultural competency learned through experience working with diverse groups in education and or service environment
• Strong computer skills including word processing, spreadsheets, database software, student records systems (SRS) and SLED
• Strong customer service and communication skills

 This is a temporary full time position, commencing as soon as possible and ending approximately March 31, 2020, with the possibility of extension. There is an opportunity for secondment provided the successful candidate holds a regular PPWC position. Salary will be Pay Grade 8, $26.51 per hour in accordance with the Selkirk College PPWC Collective Agreement.

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