Enrolment Officer - Temporary: Competition #204

An Internal/External Posting in the PPWC Employee Group.

Castlegar, Nelson

Posted: Thursday, November 01, 2018
Closes: Thursday, November 08, 2018

Reporting to the Enrolment Services Manager, and utilizing a service excellence approach, this position shares the responsibility for providing admission and registration related services to students and College programs in accordance with established procedures.

Other duties include responding to related inquiries and requests, supporting recruiting and strategic enrolment initiatives, and the detailed maintenance of related records, procedures and support functions.

Main Duties and Responsibilities

• Liaises with School Chairs in regards to the recruitment and retention of students
• Provide to students, staff, and the public timely and accurate information and service related to the College’s programs, student services, and specific admission and registration related policies and procedures
• Processes large volumes of applications/registrations
• Confirm admission status of new applicants and continuing students based on approved College, program and course prerequisites
• Accurately enter, assess, retrieve and maintain student information in a variety of electronic systems and formats
• Collect, track and communicate with prospective students to encourage movement through the enrolment funnel
• Create, implement and maintain program and course waitlists
• Prepare and distribute correspondence, forms, and reports as required
• Maintain updated knowledge of Program and College policies and initiate development/revision of procedures and guidelines
• Provide support to other Enrolment Officers and training to new Enrolment Services staff
• Liaise with school/departments, agents, sponsors external agencies and other institutions as required
• Participate in and support recruiting and strategic management events and strategies and student experience activities such as Convocation
• Perform other duties and projects

Skills, Knowledge and Abilities

• Knowledge of College admission/registration/policies and procedures and enrolment management practices
• Ability to apply initiative to individual and team efforts
• Excellent interpersonal and collaborative skills
• Strong customer service, communication, and conflict resolution skills
• Proven proficiency in Windows, Word, Excel, Access and Internet
• Excellent organizational skills and the ability to set priorities when encountering conflicting demands
• Excellent attention to accuracy, detail, process, and confidentiality
• Experience working in a Student Records System and Student Ledger is preferred

Education and Experience

• Completed high school plus a two year Business Administration Diploma or equivalent related post-secondary program
• Minimum three to (3) three years of related experience preferably including process management, post-secondary admissions, recruitment, or other related experience
• High level of cultural competency learned through experience working with diverse groups in education and or service environment

This is a temporary, full-time position, commencing as soon as possible with an anticipated end date of January 15, 2019. This position may end prematurely if the incumbent returns early. There may also be an opportunity for extension if incumbent does not return at the anticipated date. Salary will be Pay Grade 8, $26.51 per hour in accordance with the Selkirk College PPWC Collective Agreement.

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