Switchboard Receptionist : Competition #131
An Internal Posting in the PPWC Employee Group.
Nelson: Silver King
Posted:
Thursday, August 22, 2019
Closes: Wednesday, July 10, 2019
Reporting to the Campus Manager, and utilizing a service excellence approach, this position provides switchboard, reception and information Services for the Silver King Campus, as well as assistance to the Campus Manager and campus staff.
Main Duties and Responsibilities
- Performs switchboard duties and maintains switchboard procedures manual
- Responds to general inquiries in person and over the phone; provides alternate sources for College information
- Provides daily backup for Finance and Continuing Education; processes tuition payments and prints SLED receipts
- Instructs employees with the use of phones, voicemail, fax and photocopier functions
- Maintains and updates telephone information
- Books rooms using the room book system including sending out invoices and resolving booking conflicts
- Assists the Campus Manager and all departments by providing limited word processing services
- Maintains Nelson Campus CMS content and schedules counselling and student appointments
- Maintains and monitors the key distribution system; Communicates and routes custodial and maintenance requests as necessary
- Coordinates and trouble-shoots day to day campus-related issues
- Provides backup to Administrative Assistant – KSA as needed
- Maintaining and monitoring bulletin boards; Prepares, receives and sends courier packages; and
- Is the main contact for First Aid emergencies and performs other duties as required
Skills, Knowledge and Abilities
- Keyboarding at 60 wpm; proficiency in Windows XP and Office 2007 (including Word, Excel and email), Publisher, Access, GroupWise
- Excellent written and verbal communications skills and ability to edit and proofread documents
- Excellent interpersonal skills; ability to work independently and as a member of a team; CMS, SLED and First Aid Level I
Education and Experience
- Applicants must have high school graduation, plus one-year of an Office Administration Program with word processing option
- Minimum 1-2 years related experience
This is a regular, full-time position commencing as soon as possible. The Salary is pay grade 6- $24.85 per hour - in accordance with the PPWC Collective Agreement.
Selkirk College appreciates the interest of all applicants, however, only those selected for an interview will be contacted. Interested and qualified applicants are invited to email their chronological resume (along with cover letter, work references and supporting documentation including diplomas and transcripts) no later than 4:00 pm on the closing date to . The personal information provided by applicants is collected pursuant to Sections 26 and 27 of the Freedom of Information and Protection of Privacy Act (FIPPA). The required personal information is collected for the purposes of supporting and evaluating your application for employment with Selkirk College and for aggregate statistical purposes. The personal information will be used, retained and only disclosed by Selkirk in accordance with FIPPA. The information is related directly to and needed by Selkirk to initiate the employment application process. The information will be used to contact references supplied by you, evaluate your qualifications, and complete the employment process by making a hiring decision.
Selkirk College is committed to a diverse and inclusive workplace that empowers all employees to reach their full potential and where each member of the college community shares a responsibility for developing and maintaining a healthy work environment in which differences are valued. The college welcomes applications from persons with disabilities, visible minorities, and Aboriginal people. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.
All résumés must be submitted via email.
This posting closes on Wednesday, July 10, 2019.