Director of Information Technology : Competition #150

An Internal/External Posting in the Exempt Employee Group.

Castlegar

Posted: Thursday, October 31, 2019
Closes: Friday, August 23, 2019

Reporting to the Vice President, College Services & CFO, the Director of Information Technology is responsible for all aspects of the College's internal and external technology systems. The Director provides strategic leadership for the use of technology to fulfill the College's mission and goals; builds and sustains Selkirk's technology infrastructure and IT landscape; and provides a secure, consistent, reliable, up-to-date operating environment that supports learning, teaching, campus life, administration, and business needs.

Main Duties and Responsibilities

• Works with executive and senior leadership to develop and maintain the College’s technology vision and strategy
• Leads execution of the technology strategy and management of the Information Technology (IT) Department
• Oversees the development and implementation of policies, standards, procedures, and guidelines for the use and security of College computer and technology systems
• Provides advice to senior leadership on IT topics, issues and investments
• Exercises fiduciary responsibility through budgeting, financial planning, vendor negotiations, and prompt processing of contracts and payments
• Manages human resources within the IT Department including supervising, motivating, and evaluating staff in accordance with applicable policy or collective agreement provisions
• Creates a team environment that is focused on customer service, continuous improvement, innovation, effectiveness, efficiency, and productivity.
• Oversees the supports and maintenance of the College's ERP systems
• Utilizes project management principles to coordinate and oversee multiple projects, priorities, and tasks in progress simultaneously
• Ensures proper staffing, resources, and infrastructure for fundamental IT support (e.g., help desk, training, on site tech support) as well as future innovation
• Ensures the day-to-day security of systems, network, and data files
• Establishes annual and long-range security and compliance goals, defines security strategies, metrics, reporting mechanisms and program services; and create maturity models and a roadmap for continual program improvements in accordance with the BC Provincial Government Defensible Security initiative
• Develops, implements, and administers technical security standards, as well as a suite of security services and tools to address and mitigate security risk
• Manages information security governance policies and processes; lead liaisons in the establishment of an information security program and project priorities including staying abreast of information security issues and regulatory changes affecting Post-Secondary at the Provincial and national level
• Implements student security initiatives to address unique needs in protecting identity theft, mobile social media security and online reputation program by creating education and awareness programs and advises operating units at all levels on security issues, best practices, and vulnerabilities
• Administers the data plan component of the College’s Emergency Procedures guide. Ensure operational continuity should catastrophe strike the college's infrastructure; supervises and coordinate the analysis, design, development, implementation and documentation of computer hardware and software systems
• Provides for long-range effectiveness of the college by preparing operational and capital budgets for information technology and direct college-wide information technology related purchases in accordance with technology standards
• Promotes the expanded use of training in information technology for teaching, learning, and administration of the college. Provide staff development and training opportunities in the use of technology. Maintain a high degree of knowledge of emerging technology trends
• Ensures responsiveness to user needs by maintaining appropriate communication with internal customers (students, staff, and faculty), external customers, and vendors. Proactively manages expectations of these parties. Establishes metrics and benchmarks to gauge effectiveness of efforts and operations
• Effectively communicates college needs and advocate for the use of appropriate technologies within the college, the community, and the college system
• Oversees maintenance and repair of computer hardware, software, peripheral equipment and data communications systems, media services equipment, and telecommunication equipment

Skills, Knowledge and Abilities

• Demonstrated success as an innovative, inclusive, collaborative team leader who has integrity, energy, and enthusiasm
• Broad knowledge of the technology (hardware, network, software and telecommunications) required to support an enterprise IT operation; demonstrated success in budget development and oversight
• Excellent interpersonal skills with the ability to interact with all levels of faculty, students and administrative staff; ability to communicate effectively verbally and in writing
• Demonstrated commitment to continuous improvement and customer service; demonstrated ability to analyze and resolve complex issues, both logical and interpersonal
• Demonstrated ability to manage multiple processes and activities simultaneously; commitment to an inclusive, accessible environment that celebrates and promotes understanding and respect of diverse people
• Expertise in Project Management and the ability to complete projects on time and within scope

Education and Experience

• An undergraduate degree or equivalent in computer science, educational technology, or a related technology field
• Significant experience in a Post-Secondary (preferred) or a public sector unionized environment and a solid understanding of educational, information, and communication technology including, but not limited to, computer hardware, peripherals and software, network design and infrastructure, telecommunications network design and infrastructure
• Experience with strategic and systems planning and a proven ability in the implementation of technology solutions
• A minimum of 5 to 7 years of experience at a management leadership level
• Project management, organizational change management and risk management training. Certification in project management and organizational change management would be an asset
• Ability to analyze and resolve complex issues both interpersonal and technology related
• An equivalent combination of education and experience may be considered

*a full job description available upon request from HR

This is a regular, full-time position commencing as soon as possible. Salary and benefits are in accordance with the Administrative Staff and Benefit Program. Based on qualifications and experience, the compensation is in accordance with the Exempt Compensation Framework which is aligned with Selkirk’s compensation philosophy.  As such, the positions will be placed on Grid Level 14 between the minimum and control/mid-point ($89,359.00 - $119,145.00) with a maximum of $137,017.00.

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