Enrolment Officer – Temporary: Competition #210

An Internal Posting in the PPWC Employee Group.

Castlegar, Nelson

Posted: Friday, October 18, 2019
Closes: Friday, October 25, 2019

Reporting to the Deputy Registrar and working closely with the Enrolment Services Coordinator, this position shares the responsibility for providing admission and registration related services to students and College programs in accordance with established procedures. Other duties include responding to related inquiries and requests, supporting recruiting and strategic enrolment initiatives, and the detailed maintenance of related records, procedures and support functions.

Main Duties and Responsibilities

• Liaises with School Chairs in regards to the recruitment and retention of students
• Provide to students, staff, and the public timely and accurate information and service related to the College’s programs, student services, and specific admission and registration related policies and procedures
• Processes large volumes of applications/registrations
• Confirm admission status of new applicants and continuing students based on approved College, program and course prerequisites
• Accurately enter, assess, retrieve and maintain student information in a variety of electronic systems and formats
• Collect, track and communicate with prospective students to encourage movement through the enrolment funnel
• Create, implement and maintain program and course waitlists
• Prepare and distribute correspondence, forms, and reports as required
• Maintain updated knowledge of Program and College policies and initiate development/revision of procedures and guidelines
• Provide support to other Enrolment Officers and training to new Enrolment Services staff
• Liaise with school/departments, agents, sponsors external agencies and other institutions as required
• Participate in and support recruiting and strategic management events and strategies and student experience activities such as Convocation
• Perform other duties and projects

 Skills, Knowledge and Abilities

• Knowledge of College admission/registration/policies and procedures and enrolment management practices
• Ability to apply initiative to individual and team efforts
• Excellent interpersonal and collaborative skills
• Strong customer service, communication, and conflict resolution skills
• Proven proficiency in Windows, Word, Excel, Access and Internet
• Excellent organizational skills and the ability to set priorities when encountering conflicting demands
• Excellent attention to accuracy, detail, process, and confidentiality
• Experience working in a Student Records System and Student Ledger is preferred

 Education and Experience

• Completed high school plus a two year Business Administration or equivalent related post-secondary program
• Minimum three to (3) three years of related experience preferably including process management, post-secondary admissions, recruitment, or other related experience
• High level of cultural competency learned through experience working with diverse groups in education and or service environment

 This is a temporary, full-time leave replacement commencing as soon as possible and ending March 31, 2020 with the possibility of an extension depending on the return of the incumbent. The salary is pay grade 8 - $27.01 per hour - in accordance with the PPWC Collective Agreement.

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